To end the donation process, the adopter has to confirm that they received the item on the app.
What do I do if the adopter forgets this step?
- Consider sending the person a message to remind them to confirm receipt of the item and explain the process.
- If the person does not answer you, please be patient: donations are automatically confirmed as adopted after 3 days 😊
Feel free to let the adopter know that they won't get a rating, if they don't confirm receipt of the item. Ratings help them get more donations.